This white paper describes the structure and application of an
integrated and transparent methodology to characterize mobile
There is a demand for an efficient method of calculating an overall score that reflects the
perceived technical performance of a network or one of its subsets, such as a region, a
period of time or a technology. The method described here considers and weights the key
performance indicators (KPI) for a wide range of services that are essential for and representative
of the service quality and combines them into an overall performance score. This score can be calculated for individual regions such as cities, highways and popular areas. The scores of the individual regions are then aggregated in an overall network performance score.